Your Privacy Matters to Us
At Smart Rent Platform, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you subscribe to our services or use our platform to manage rentals.
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Information We Collect
- Personal Information: Name, email, phone number, address, driver’s license, ID/passport details.
- Account Information: Username, password, subscription details.
- Rental Data: Subsidiaries, branches, fleet details, rental history, contracts, invoices.
- Payment Information: Credit/debit card details, billing address, transaction history.
- Technical Data: Device information, IP address, login times, browser type, cookies.
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How We Use Your Information
- To create and manage company accounts, subsidiaries, branches, and users.
- To process vehicle rentals, reservations, payments, and invoices.
- To verify identity and ensure compliance with legal/insurance requirements.
- To personalize the platform experience for administrators and end-users.
- To send notifications (e.g., booking confirmations, subscription renewals).
- For system improvements, analytics, and customer support.
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Data Sharing & Disclosure
We may share your information with:
- Service Providers: Payment gateways, SMS/email providers.
- Insurance & Legal Authorities: When required by law, accident claims, or fraud prevention.
- Internal Users: Authorized users within your company (based on defined roles & permissions).
- Third Parties: Only with your explicit consent, e.g., marketing partners.
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Data Protection & Security
- Encryption of sensitive data (e.g., passwords, financial info).
- Role-based access control (subsidiaries, branches, roles, users).
- Multi-factor authentication & session timeout policies.
- Regular security audits and monitoring for suspicious activity.
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User Rights
- Access, update, or correct personal information.
- Request deletion of personal data (where legally permissible).
- Opt-out from marketing communications.
- Control privacy settings for accounts, subsidiaries, and users.
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Cookies & Tracking
- Use of cookies for login sessions, preferences, and analytics.
- Option to disable cookies (may affect platform functionality).
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Data Retention
- Retained as long as your subscription is active.
- Certain data (e.g., invoices, contracts) may be stored longer for legal compliance.
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Children’s Privacy
- The platform is not intended for users under 18.
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Policy Updates
- Updates will be communicated via email or in-app notification.
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Contact Us
- Provide an email or support portal for privacy-related inquiries.